What does the warranty cover?

Warranty covers defects in materials and workmanship under normal use. However the warranty will be voided if there are obvious signs of water/physical/accidental damage and/or cosmetic wear and tear.

How long is my warranty coverage?

By default, your device has a 3-month warranty. For a fee, you may extend the warranty to 6 or 12 months . The same terms apply to Extended Warranty under promotion.

Does window/ software come with warranty?

Window and software does not come with warranty.

How do I check my remaining warranty period?

You may submit a claim request with your invoice at [email protected] or call our customer service at 03-3884 9144.

What happens in a successful warranty claim?

We will either: – Repair the hardware defect at no charge – Exchange the product with another original product of an equivalent value