Warranty covers defects in materials and workmanship under normal use. However the warranty will be voided if there are obvious signs of water/physical/accidental damage and/or cosmetic wear and tear.
By default, your device has a 3-month warranty. For a fee, you may extend the warranty to 6 or 12 months . The same terms apply to Extended Warranty under promotion.
Window and software does not come with warranty.
You may submit a claim request with your invoice at firstname.lastname@example.org or call our customer service at 03-3884 9144.
We will either: – Repair the hardware defect at no charge – Exchange the product with another original product of an equivalent value